The EchoSpan Admin Portal
Build and run 360 feedback projects from 5 to 50,000 participants, with no professional services required.
One Tool, Any Size Project
The same admin portal runs a five-person pilot and a 50,000-participant enterprise program. You set it up, you run it and you change it, without waiting on a vendor.
-
Fast Setup
Paste participants and raters straight from Excel into a grid that checks every row before you upload. For larger programs, feed EchoSpan from your HRIS by SFTP, JSON or CSV, or connect through the REST API. -
Project Autopilot
Let EchoSpan suggest a schedule, then drag any date on the timeline to change it. The Autopilot opens and closes each phase, sends invitations and reminders, and builds and delivers reports on the dates you set. It emails you a summary each day it takes action. -
You Decide What Goes Out
Queue messages so you can read and release them yourself, or let the Autopilot send them. Copy a finished schedule to your other projects in one step. -
Access Under Control
SAML single sign-on, a central user database and limited administrator roles let you decide who can see and change what.
You Control Every Detail
Change any part of a review yourself, the moment you need to, without a support ticket or a services fee.
-
Questions
Choose from 12 item types, from rated items and comment boxes to forced ranking and Net Promoter Score. Decide which rater groups see each item, make items required and add conditional logic. Preview any section exactly as raters will see it. -
Rating Scales & Rater Groups
Set your own scale, labels and rater group names, with an anonymity threshold for each group. -
Emails
Edit every invitation and reminder. Review queued messages before they go out, or let them send on schedule. -
Reports
Build report templates from 500+ components, with your own fonts, colors, cover pages and introductory text. -
Languages
Run surveys and reports in 100+ languages. Machine translation does the first pass, and every translation stays editable.
Up-to-the-Minute Visibility
Know where every project stands without running a report. Dashboards update as raters respond.
-
Live Project Dashboards
Response rates, finished participants and completed self-evaluations, updated as each rating comes in. -
See Who's Behind
Check every participant's progress and send messages and reminders from the same screen. -
Every Message on Record
The email outbox shows what's queued, what's been sent and when. -
All Projects at a Glance
The project list shows progress, participants, raters and Autopilot status for every active project.
Unlimited Reports, On Demand
Run as many reports as you need, whenever you need them, at no extra charge.
-
Individual Reports
Build a report the moment someone's feedback is in, rebuild it after late responses, or have the Autopilot batch PDFs for every participant on a set date. -
Group Reports & Comparisons
Combine participants or whole projects into group reports, compare against benchmarks, and track change over time. -
Your Data, Your Way
Export results to Excel, schedule data exports, or pull them through the API.
Help That Knows Where You Are
Answers are built into every page of the portal, so you rarely have to leave your work to find one.
-
EchoSpan Help
Ask a question in plain English. Help knows which page you're on and understands your project's settings and current status, so its answers fit your situation. When you'd rather talk to a person, it hands you off to our support team. -
InsightScout
Ask your 360 results a question and get an answer in seconds, with charts and the people involved. It never identifies raters and won't advise on hiring, firing, promotion or pay. InsightScout for project administrators is included at no additional cost with the EchoSpan Insights Toolkit. -
Product Guides
Step-by-step guides cover every feature, and Help points you to the right one.